Delete your account

In the app

Open My Tree and go to Settings.
Under Privacy & Data, tap Delete my account and data.
Confirm. Your account (email and password), all your trees and every message on them are deleted from our servers and your phone.

On the web

Open the create page and sign in with your email and password.
Delete your trees. Deleting the last one deletes your account too.

By email

Can’t sign in any more? Write to mytreeapplink@gmail.com from your account’s email address with the subject “Delete my account”. We delete the account and its data within 30 days, usually much sooner, and reply when it is done.

Delete only some of your data

You can also delete single things and keep your account:

A message: in the app, open it and tap ⋮ → Delete Message; on the web, sign in on the create page and delete it from your tree.
A sender: tap ⋮ → Block Sender on one of their messages. They can’t send to that tree again.
A tree: in the app, Settings → My Trees → the tree → Delete Tree; on the web, delete it on the create page. It goes with all its messages. Deleting your last tree also deletes your account.

What you delete is removed from our database at once; recovery copies are gone within 30 days. You can also ask by email at mytreeapplink@gmail.com.

What is deleted

Your account: email address, password hash and sign-ins.
Your trees, every message on them and the senders you blocked.
Access you gave to AI apps or agents.

What is kept

The traffic log (encrypted IP addresses) for 12 months, as Turkish Law No. 5651 requires.
Reports about content, for 12 months.
Our hosting provider’s automatic recovery copies, for up to 30 days.
Purchase records, which Google Play and our payment provider RevenueCat keep under their own rules.

A Pro subscription is not cancelled by deleting your account. Cancel it in Google Play under Payments & subscriptions → Subscriptions.