Who provides My Tree
The My Tree service and website are provided by Ercaap Mobile App Yazılım Teknolojileri Limited Şirketi. The Android app is published on Google Play by Ömer Ercan and the iOS app on the App Store by Savaş Ercan; each publisher is your contracting party for their app and for purchases made in it. In these terms “we” means all of us.
- Ercaap Mobile App Yazılım Teknolojileri Limited Şirketi
- Email: mytreeapplink@gmail.com
- Phone: +90 552 258 8648
Our point of contact for users and for authorities (including under articles 11 and 12 of the EU Digital Services Act) is the email address above. We answer in English and Turkish.
Who can use My Tree
- You must be at least 13 years old (15 in Türkiye), or older if the law where you live requires it. My Tree isn’t meant for younger children, and we delete their data when we find out.
- If you are under 18, please use My Tree with your parent’s or guardian’s knowledge. Only an adult, or a minor with a parent’s permission where the law allows it, may buy My Tree Pro.
- Don’t use My Tree if we have removed you before or the law forbids you from using it.
How My Tree works
- You create a tree, pick its type (Christmas, birthday or Valentine’s) and share its link or 8-character code. Anyone who has them can open the tree and leave a gift with a message, in the app or on the web.
- Messages stay locked until the tree’s opening day: December 25 for Christmas trees, February 14 for Valentine’s trees and the birthday you set for birthday trees. A tree created up to two weeks after its day opens at once.
- There are no accounts. Your trees belong to the device and browser you created them on, through a key stored there. If you uninstall the app, clear your browser data or lose your device, you lose access to your trees and we can’t restore it, because we don’t know who you are.
- A tree with no new messages or changes for 13 months is deleted automatically with its messages.
Sender names
- The tree owner always sees the name you type with your message.
- You choose whether everyone who opens the tree also sees your name on your gift, or only the owner does. Other visitors never see the text of a message.
- We don’t check names. Don’t pretend to be someone else to deceive or hurt anyone.
Your content
- You are responsible for the tree names, sender names and messages you write, and they must follow our Community Guidelines and the law.
- You keep the rights to what you write. You give us a worldwide, free, non-exclusive licence to store, show and deliver it, only as needed to run My Tree (for example, to show your gift on the tree and deliver your message to its owner), for as long as it is stored.
- Don’t write anything you don’t want the tree owner to keep: they can read and screenshot messages. Never put sensitive information, such as health data, ID numbers or passwords, in a message.
Rules and moderation
You may not use My Tree to break the law or our Community Guidelines, to harass, threaten or spam people, to send automated or bulk requests, to get around rate limits or blocks, or to interfere with or attack the service. You may not copy, scrape or reverse engineer the service except where the law allows it.
A word filter in the app and on our servers stops text with offensive words. Tree owners can delete messages and block senders, and anyone can report a message or a tree. We review reports and may remove content, delete trees, block senders and, where the law requires or a life may be at risk, inform the authorities. Our Community Guidelines explain how. We don’t check everything that is posted and are not responsible for content written by users, but we act promptly when we learn of illegal content.
My Tree Pro
My Tree is free. My Tree Pro is an optional subscription in the app that adds: sending premium gifts from the app, editing a tree’s name and artwork, more than one tree, and premium themes. Pro does not change how sender names are shown, and nothing in Pro reveals information about senders.
- Price and billing: the price, billing period and any free trial or introductory price are shown before you buy, and you pay through Google Play (or the App Store) with the payment method stored there.
- Automatic renewal: a subscription renews at the end of each period at the then-current price until you cancel. A free trial turns into a paid subscription unless you cancel before it ends.
- Cancelling: in the app at Settings → Manage Subscription, or in Google Play at Payments & subscriptions → Subscriptions. Cancel before the renewal date to avoid the next charge (the App Store needs at least 24 hours’ notice). Pro stays active until the end of the period you paid for.
- Refunds: purchases follow the store’s refund rules (Google Play: request within 48 hours in the store; afterwards write to us). Your statutory rights as a consumer are not affected.
- Withdrawal: where the law allows it, your right of withdrawal ends once you ask for Pro to start immediately and start using it (in Türkiye, Distance Contracts Regulation art. 15(1)(ğ)). The store shows this at checkout.
- When Pro ends: your trees and messages stay. You can’t create more trees, change a tree’s name or artwork or send premium gifts from the app, and the app switches back to a free theme.
- Price changes: the store tells you in advance, and you can cancel before a new price applies.
Our artwork and brand
The app, the website, the tree, topper and gift artwork and the My Tree name and logo belong to us or our licensors. You may use them only inside My Tree and to share your tree (for example, screenshots of your own tree). My Tree is an independent product and is not affiliated with, endorsed by or connected to “Deco My Tree” or its developers; the name only describes the popular holiday trend.
Changes and availability
We work to keep My Tree running but can’t promise it will always be available or error-free, and we may change or stop features. If we change these terms in a way that matters to you, we tell you in the app before the change applies and ask you to accept it again; you can stop using My Tree and delete your data at any time. If we close My Tree, we will tell you in advance and let you read your messages for a reasonable time.
Liability
My Tree is provided “as is”. We are liable without limit for damage we cause intentionally or through gross negligence, for injury to life, body or health and wherever the law does not allow a limit. Otherwise, to the extent the law allows, we are not liable for indirect damage, lost data you didn’t back up, or content written by other users. Nothing in these terms limits your mandatory rights as a consumer.
Ending your use
You can stop using My Tree at any time and delete your trees and messages in the app (Settings → Privacy & Data) or on the web. We may block access or remove content if you seriously or repeatedly break these terms, the Community Guidelines or the law.
Law and disputes
These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim before the courts there. In Türkiye, consumers can apply to the Consumer Arbitration Committee or Consumer Court for their place of residence within the legal limits. Before going to court, please write to us; most problems can be solved quickly.
Contact
mytreeapplink@gmail.com · +90 552 258 8648. How we handle data is explained in our Privacy Policy.